January 11, 2024

Willkie represented Klaus, an AI-powered quality management platform, in its acquisition by Zendesk, a leading provider of customer service software.

On January 8, Zendesk announced that it signed a definitive agreement to acquire Klaus, enhancing the company's existing workforce engagement management solutions.

The Willkie team was led by partners Matthew Haddad and Erin Kinney and included associate Nidhi Modani and law clerk Gillian Blackwell.