August 29, 2022

Willkie advised Mindful in the transaction.

On August 23, it was announced that Willkie client Mindful, a leader in callback automation and portfolio company of Alpine Investors, has been acquired by Medallia, Inc., a leader in customer and employee experience.

Mindful is the leading provider of callback technology for nearly 400 of the world’s top brands. Alpine acquired Mindful, then known as Virtual Hold Technology (VHT), in 2018 and helped transform the company. Mindful has generated over 100% revenue growth from its new SaaS offering for three consecutive years and more than doubled overall revenue since its 2018 acquisition.

Alpine Investors is a private equity firm headquartered in San Francisco and focused on investments in the software and services industries.

The Willkie team was led by partner Patrick Sandor and included associates Neda Raeker and Ryan Peloquin.